MikroTik Certified Switching Engineer (MTCSWE)
1 Introduction to Networking
1-1 Basic Networking Concepts
1-2 OSI Model
1-3 TCPIP Model
1-4 Network Devices
2 MikroTik RouterOS Basics
2-1 Introduction to RouterOS
2-2 RouterOS Interface Types
2-3 Basic Configuration
2-4 User Management
2-5 System Logging
3 Switching Fundamentals
3-1 Introduction to Switching
3-2 MAC Addresses
3-3 Ethernet Frame Structure
3-4 VLAN Basics
3-5 Trunking and Inter-VLAN Routing
4 MikroTik SwitchOS Basics
4-1 Introduction to SwitchOS
4-2 SwitchOS Interface Types
4-3 Basic Configuration
4-4 User Management
4-5 System Logging
5 VLAN Configuration
5-1 VLAN Creation and Configuration
5-2 VLAN Trunking Protocol (VTP)
5-3 Inter-VLAN Routing
5-4 VLAN Security
6 Spanning Tree Protocol (STP)
6-1 Introduction to STP
6-2 STP Operation
6-3 Rapid Spanning Tree Protocol (RSTP)
6-4 Multiple Spanning Tree Protocol (MSTP)
6-5 STP Configuration
7 Link Aggregation
7-1 Introduction to Link Aggregation
7-2 Link Aggregation Control Protocol (LACP)
7-3 Static Link Aggregation
7-4 Link Aggregation Configuration
8 Quality of Service (QoS)
8-1 Introduction to QoS
8-2 QoS Models
8-3 Traffic Shaping and Policing
8-4 QoS Configuration
9 Security Features
9-1 Introduction to Network Security
9-2 Port Security
9-3 Access Control Lists (ACLs)
9-4 DHCP Snooping
9-5 Dynamic ARP Inspection (DAI)
10 Advanced Switching Topics
10-1 Layer 3 Switching
10-2 Multicast Routing
10-3 Link Layer Discovery Protocol (LLDP)
10-4 Power over Ethernet (PoE)
11 Troubleshooting and Maintenance
11-1 Common Switching Issues
11-2 Troubleshooting Tools
11-3 Switch Maintenance
11-4 Backup and Restore
12 MikroTik Certification Exam Preparation
12-1 Exam Overview
12-2 Study Tips
12-3 Practice Questions
12-4 Exam Registration and Scheduling
11.1 Common Switching Issues Explained

11.1 Common Switching Issues Explained

Key Concepts of Common Switching Issues

Common switching issues can arise from various factors, including misconfigurations, hardware failures, and network congestion. Understanding these issues is crucial for troubleshooting and maintaining a stable network. Key concepts include:

Broadcast Storms

Broadcast Storms occur when there is an excessive amount of broadcast traffic on the network, overwhelming switches and causing network instability. This can be caused by network loops or misconfigured devices.

Example: If a network has a loop due to misconfigured switches, broadcast packets can circulate endlessly, causing a storm. Monitoring tools like MikroTik's NetFlow can help identify and mitigate such issues.

MAC Address Flapping

MAC Address Flapping happens when a MAC address rapidly changes its association with different switch ports, often due to network loops or faulty network devices. This can cause instability and packet loss.

Example: If a device connected to a switch port has its MAC address constantly changing, it can trigger security alerts and disrupt network services. Tools like MikroTik's MAC address table can help diagnose and resolve this issue.

Loop Detection

Loop Detection involves identifying and resolving network loops that can cause broadcast storms and network instability. Spanning Tree Protocol (STP) is commonly used to prevent loops, but manual detection may be necessary in some cases.

Example: If a network has redundant links without STP enabled, a loop can form. Using MikroTik's Loop Detection feature can help identify and break the loop, ensuring network stability.

Port Security Violations

Port Security Violations occur when unauthorized devices connect to secure ports, potentially leading to security breaches. Configuring port security on switches can help prevent such issues.

Example: If a switch port is configured to allow only a specific MAC address and an unauthorized device connects, the port can be automatically disabled. MikroTik's Port Security feature can help enforce these policies.

VLAN Misconfigurations

VLAN Misconfigurations happen when VLAN assignments are incorrect, leading to connectivity issues between devices. Proper VLAN tagging and trunking are essential for correct VLAN functionality.

Example: If a switch port is incorrectly configured as an access port for VLAN 10 instead of VLAN 20, devices in VLAN 20 will not be able to communicate. MikroTik's VLAN configuration tools can help rectify such errors.

STP Convergence Issues

STP Convergence Issues occur when the Spanning Tree Protocol takes too long to converge to a stable topology, causing delays in network recovery after a failure. Proper STP configuration and monitoring are crucial.

Example: If a network link fails and STP takes several minutes to re-establish a loop-free topology, network downtime can be significant. MikroTik's STP monitoring tools can help ensure quick convergence.

Link Aggregation Issues

Link Aggregation Issues affect the functionality of link aggregation groups (LAGs), which combine multiple physical links into a single logical link. Misconfigurations or hardware failures can cause LAGs to fail.

Example: If a LAG is configured with mismatched settings on two switches, the aggregated links may not function correctly. MikroTik's LAG configuration tools can help ensure proper setup and troubleshooting.

DHCP Issues

DHCP Issues can arise from problems with DHCP server functionality or client IP address assignment. Misconfigured DHCP servers or rogue DHCP servers can cause connectivity problems.

Example: If a rogue DHCP server assigns incorrect IP addresses to clients, network connectivity can be disrupted. MikroTik's DHCP Snooping feature can help prevent such issues by authenticating DHCP servers.

ARP Issues

ARP Issues occur when the Address Resolution Protocol fails to resolve IP addresses to MAC addresses correctly, leading to connectivity problems. ARP spoofing attacks can also cause such issues.

Example: If an ARP spoofing attack causes a device to send traffic to the wrong MAC address, network performance can degrade. MikroTik's ARP Inspection feature can help detect and prevent such attacks.

QoS Misconfigurations

QoS Misconfigurations involve incorrect Quality of Service settings that can affect network performance, such as prioritizing the wrong types of traffic or misconfigured queues.

Example: If VoIP traffic is not prioritized correctly, call quality can suffer. MikroTik's QoS configuration tools can help ensure that critical traffic is prioritized properly.

Power Over Ethernet (PoE) Issues

PoE Issues can arise from problems with PoE functionality and power delivery, such as insufficient power or misconfigured PoE settings. Proper PoE management is essential for reliable network operation.

Example: If a PoE switch is not delivering enough power to a PoE-enabled device, the device may not function correctly. MikroTik's PoE management tools can help ensure proper power delivery and troubleshooting.