CompTIA CTT+
1 Introduction to Training Delivery
1-1 Understanding the Role of a Trainer
1-2 The Learning Environment
1-3 The Learning Process
1-4 The Learning Cycle
1-5 The Learning Styles
1-6 The Learning Objectives
1-7 The Learning Outcomes
1-8 The Learning Evaluation
1-9 The Learning Feedback
1-10 The Learning Assessment
2 Training Delivery Methods
2-1 Lecture-Based Training
2-2 Hands-On Training
2-3 Group-Based Training
2-4 One-on-One Training
2-5 Online Training
2-6 Blended Training
2-7 Self-Paced Training
2-8 Simulation-Based Training
2-9 Role-Playing Training
2-10 Case Study Training
3 Training Delivery Techniques
3-1 Presentation Techniques
3-2 Facilitation Techniques
3-3 Questioning Techniques
3-4 Reinforcement Techniques
3-5 Motivation Techniques
3-6 Ice-Breaking Techniques
3-7 Time Management Techniques
3-8 Classroom Management Techniques
3-9 Conflict Resolution Techniques
3-10 Feedback Techniques
4 Training Delivery Tools
4-1 Whiteboards and Markers
4-2 Flipcharts and Markers
4-3 Projectors and Screens
4-4 Computers and Laptops
4-5 Interactive Whiteboards
4-6 Audio-Visual Equipment
4-7 Training Manuals and Handouts
4-8 Online Learning Platforms
4-9 Simulation Software
4-10 Assessment Tools
5 Training Delivery Evaluation
5-1 Pre-Training Evaluation
5-2 During-Training Evaluation
5-3 Post-Training Evaluation
5-4 Learner Feedback
5-5 Trainer Evaluation
5-6 Course Evaluation
5-7 Continuous Improvement
5-8 Benchmarking
5-9 Standardization
5-10 Certification
6 Training Delivery Management
6-1 Training Needs Analysis
6-2 Training Program Design
6-3 Training Program Development
6-4 Training Program Implementation
6-5 Training Program Evaluation
6-6 Training Program Maintenance
6-7 Training Program Improvement
6-8 Training Program Documentation
6-9 Training Program Budgeting
6-10 Training Program Scheduling
7 Training Delivery Ethics
7-1 Professionalism
7-2 Confidentiality
7-3 Respect
7-4 Fairness
7-5 Honesty
7-6 Integrity
7-7 Accountability
7-8 Responsibility
7-9 Transparency
7-10 Ethical Decision-Making
8 Training Delivery Best Practices
8-1 Preparation
8-2 Pacing
8-3 Engagement
8-4 Interaction
8-5 Adaptability
8-6 Clarity
8-7 Consistency
8-8 Professionalism
8-9 Continuous Learning
8-10 Innovation
The Learning Evaluation

The Learning Evaluation

Key Concepts

The Learning Evaluation process involves several key concepts:

Formative Evaluation

Formative Evaluation is conducted during the learning process to provide ongoing feedback. This helps in identifying areas where learners may need additional support or where instructional methods may need adjustment. For example, a trainer might use quizzes after each lesson to gauge understanding and make real-time adjustments to the teaching approach.

Summative Evaluation

Summative Evaluation is conducted at the end of a learning period to assess the overall effectiveness of the training. This typically involves tests, exams, or performance assessments. For instance, a final exam at the end of a course is a summative evaluation that measures the learner's overall comprehension and retention of the material.

Diagnostic Evaluation

Diagnostic Evaluation is used to identify specific knowledge gaps or misconceptions before the learning process begins. This helps in tailoring the instruction to meet the learners' needs. For example, a pre-course assessment that identifies areas of weakness allows the trainer to focus on those areas during the training.

Criterion-Referenced Evaluation

Criterion-Referenced Evaluation compares learners' performance against predetermined criteria or standards. This method focuses on whether learners have met specific learning objectives. For instance, a project where learners must demonstrate a certain level of proficiency in a skill is evaluated based on predefined criteria.

Norm-Referenced Evaluation

Norm-Referenced Evaluation compares learners' performance against the performance of a group. This method is often used to rank learners relative to their peers. For example, a standardized test where scores are compared to the average score of all test-takers is a norm-referenced evaluation.

Examples and Analogies

Formative Evaluation

Think of formative evaluation as a GPS system that provides real-time updates and directions to ensure you stay on the right path. It helps you make adjustments as you go, ensuring you reach your destination efficiently.

Summative Evaluation

Summative evaluation is like a final report card at the end of a semester. It summarizes your overall performance and progress, providing a comprehensive view of what you have achieved.

Diagnostic Evaluation

Diagnostic evaluation can be compared to a medical check-up. It identifies any underlying issues or areas of concern before starting a treatment plan, ensuring that the treatment is targeted and effective.

Criterion-Referenced Evaluation

Criterion-referenced evaluation is akin to a recipe that specifies exact measurements and steps. The success of the dish is judged based on how closely it meets the recipe's criteria, not on how it compares to other dishes.

Norm-Referenced Evaluation

Norm-referenced evaluation is like a race where your performance is judged relative to others. Your ranking is based on how you perform compared to your competitors, not on an absolute standard.

Understanding and applying these evaluation methods is crucial for effective training and learning. Each method serves a unique purpose and provides valuable insights into the learning process, helping both trainers and learners achieve their goals.