Chartered Professional in Human Resources (CPHR)
1 Human Resources Management Foundations
1-1 Introduction to Human Resources Management
1-2 Evolution of Human Resources Management
1-3 Strategic Role of Human Resources Management
1-4 Legal and Ethical Considerations in HRM
2 Organizational Behavior and Leadership
2-1 Understanding Organizational Behavior
2-2 Leadership Theories and Styles
2-3 Motivation and Employee Engagement
2-4 Team Dynamics and Collaboration
3 Human Resource Planning and Recruitment
3-1 Workforce Planning and Analysis
3-2 Job Analysis and Design
3-3 Recruitment Strategies and Techniques
3-4 Selection and Hiring Processes
4 Learning and Development
4-1 Training and Development Needs Assessment
4-2 Designing and Delivering Training Programs
4-3 Performance Management Systems
4-4 Career Development and Succession Planning
5 Compensation and Benefits
5-1 Compensation Strategies and Models
5-2 Designing and Administering Benefits Programs
5-3 Pay Equity and Fairness
5-4 Total Rewards and Employee Retention
6 Employee Relations and Engagement
6-1 Employee Relations Management
6-2 Conflict Resolution and Mediation
6-3 Employee Engagement and Satisfaction
6-4 Workplace Diversity and Inclusion
7 Health, Safety, and Wellness
7-1 Occupational Health and Safety Regulations
7-2 Workplace Wellness Programs
7-3 Managing Workplace Stress and Mental Health
7-4 Ergonomics and Workplace Design
8 Global and Cross-Cultural HRM
8-1 Global Human Resources Management
8-2 Cross-Cultural Communication and Management
8-3 International Employment Laws and Practices
8-4 Managing Expatriates and Global Teams
9 Technology and HRM
9-1 HR Information Systems (HRIS)
9-2 Digital Transformation in HRM
9-3 Data Analytics and HR Decision Making
9-4 Cybersecurity and Data Privacy in HRM
10 Ethics and Professionalism in HRM
10-1 Ethical Principles in Human Resources
10-2 Professionalism and HR Credentials
10-3 Advocacy and Social Responsibility in HRM
10-4 Continuous Professional Development
10.1 Ethical Principles in Human Resources

10.1 Ethical Principles in Human Resources - 10.1 Ethical Principles in Human Resources

Key Concepts

1. Integrity

Integrity is the adherence to a strong moral code and ethical principles. HR professionals must act honestly and transparently in all their dealings, ensuring that their actions align with organizational values and legal requirements.

Example: An HR manager should disclose any potential conflicts of interest and avoid favoritism in hiring decisions to maintain integrity.

2. Confidentiality

Confidentiality involves protecting sensitive information about employees and the organization. HR professionals must ensure that personal and proprietary data are handled with care and not disclosed to unauthorized parties.

Example: An HR representative should securely store employee medical records and only access them when necessary for legitimate business purposes.

3. Fairness

Fairness requires treating all employees and candidates equitably, without discrimination or bias. HR professionals must ensure that policies and practices are applied consistently and fairly to everyone.

Example: An HR department should implement a standardized interview process that evaluates candidates based on their qualifications, not personal characteristics.

4. Respect

Respect involves valuing the dignity and worth of every individual. HR professionals should foster a culture of respect by treating employees with courtesy and consideration, recognizing their contributions, and addressing their concerns.

Example: An HR manager should listen attentively to an employee's grievances and respond with empathy, ensuring that the employee feels heard and respected.

5. Accountability

Accountability means taking responsibility for one's actions and decisions. HR professionals must be willing to answer for their conduct and the outcomes of their decisions, ensuring that they act in the best interest of the organization and its employees.

Example: An HR director should take ownership of a failed training program and work to identify and implement corrective measures to improve future outcomes.

6. Transparency

Transparency involves providing clear and open communication about policies, procedures, and decisions. HR professionals should be open about their processes and decisions, ensuring that employees understand the rationale behind them.

Example: An HR team should clearly communicate the criteria for performance evaluations and provide feedback to employees on how they can improve.

7. Loyalty

Loyalty requires HR professionals to act in the best interest of the organization while also protecting the rights and interests of employees. This balance ensures that decisions are made with both organizational and employee well-being in mind.

Example: An HR manager should advocate for fair labor practices within the organization while also supporting the company's strategic goals.

8. Competence

Competence involves possessing the necessary skills, knowledge, and abilities to perform HR duties effectively. HR professionals must continuously develop their expertise to ensure they can deliver high-quality services and make informed decisions.

Example: An HR specialist should stay updated on labor laws and HR best practices by attending workshops and obtaining relevant certifications.

9. Courage

Courage means standing up for what is right, even in the face of adversity. HR professionals must be willing to challenge unethical practices, advocate for employee rights, and make difficult decisions that may not be popular but are necessary.

Example: An HR manager should speak out against workplace harassment, even if it means confronting a senior executive.

10. Social Responsibility

Social Responsibility involves considering the broader impact of HR decisions on society and the environment. HR professionals should promote practices that contribute to social good and sustainability, aligning with corporate social responsibility (CSR) initiatives.

Example: An HR department should implement policies that encourage volunteerism and support community service projects, fostering a culture of social responsibility within the organization.