Automotive Service Technician
1 Introduction to Automotive Technology
1-1 Overview of Automotive Industry
1-2 Importance of Automotive Service Technicians
1-3 Safety Procedures in Automotive Workshop
1-4 Introduction to Automotive Tools and Equipment
2 Automotive Systems and Components
2-1 Engine Systems
2-1 1 Engine Construction and Operation
2-1 2 Engine Cooling System
2-1 3 Engine Lubrication System
2-1 4 Engine Fuel System
2-1 5 Engine Ignition System
2-2 Transmission Systems
2-2 1 Manual Transmission
2-2 2 Automatic Transmission
2-2 3 Continuously Variable Transmission (CVT)
2-3 Suspension and Steering Systems
2-3 1 Suspension Components
2-3 2 Steering Mechanisms
2-4 Braking Systems
2-4 1 Hydraulic Braking System
2-4 2 Anti-lock Braking System (ABS)
2-5 Electrical and Electronic Systems
2-5 1 Vehicle Electrical Systems
2-5 2 Electronic Control Units (ECUs)
2-5 3 Sensors and Actuators
3 Diagnostic and Testing Procedures
3-1 Diagnostic Tools and Equipment
3-1 1 Multimeters
3-1 2 Scan Tools
3-1 3 Pressure Gauges
3-2 Engine Diagnostic Procedures
3-2 1 Compression Testing
3-2 2 Fuel Pressure Testing
3-2 3 Ignition System Testing
3-3 Transmission Diagnostic Procedures
3-3 1 Transmission Fluid Analysis
3-3 2 Transmission Scan Tool Diagnostics
3-4 Electrical Diagnostic Procedures
3-4 1 Circuit Testing
3-4 2 Sensor Testing
4 Maintenance and Repair Procedures
4-1 Engine Maintenance and Repair
4-1 1 Spark Plug Replacement
4-1 2 Air Filter Replacement
4-1 3 Oil and Filter Change
4-2 Transmission Maintenance and Repair
4-2 1 Transmission Fluid Change
4-2 2 Clutch Adjustment and Replacement
4-3 Suspension and Steering Maintenance and Repair
4-3 1 Shock Absorber Replacement
4-3 2 Ball Joint Replacement
4-4 Braking System Maintenance and Repair
4-4 1 Brake Pad and Shoe Replacement
4-4 2 Brake Fluid Flush
4-5 Electrical System Maintenance and Repair
4-5 1 Battery Replacement
4-5 2 Wiring Harness Inspection and Repair
5 Customer Service and Communication Skills
5-1 Customer Interaction
5-1 1 Effective Communication Techniques
5-1 2 Handling Customer Complaints
5-2 Job Estimation and Quotation
5-2 1 Estimating Repair Costs
5-2 2 Preparing Repair Quotations
5-3 Record Keeping and Documentation
5-3 1 Maintenance Records
5-3 2 Repair Orders and Invoices
6 Professional Development and Industry Standards
6-1 Continuous Learning and Skill Development
6-1 1 Industry Training Programs
6-1 2 Certification and Licensing Requirements
6-2 Ethical Practices in Automotive Service
6-2 1 Code of Ethics for Technicians
6-2 2 Environmental Considerations in Automotive Service
6-3 Industry Trends and Innovations
6-3 1 Introduction to Electric and Hybrid Vehicles
6-3 2 Advancements in Automotive Technology
6.3 Industry Trends and Innovations Explained

6.3 Industry Trends and Innovations - 6.3 Industry Trends and Innovations Explained

Key Concepts

Electric Vehicles (EVs)

Electric Vehicles (EVs) are rapidly gaining popularity due to their environmental benefits and technological advancements. Key aspects include:

Example: Tesla's Model S offers a range of over 400 miles on a single charge, showcasing the advancements in battery technology.

Autonomous Driving

Autonomous Driving refers to vehicles that can navigate and operate without human input. Key aspects include:

Example: Waymo's self-driving taxis in Phoenix, Arizona, operate without a human driver, demonstrating the potential of autonomous driving technology.

Connected Cars

Connected Cars utilize internet and wireless technologies to enhance vehicle functionality and safety. Key aspects include:

Example: Ford's SYNC 4 system allows drivers to connect their smartphones, access real-time traffic updates, and receive maintenance alerts, enhancing the driving experience.

Advanced Diagnostic Tools

Advanced Diagnostic Tools leverage technology to diagnose vehicle issues more efficiently. Key aspects include:

Example: Bosch's Konect diagnostic tool uses AI to predict potential vehicle issues before they become major problems, allowing for proactive maintenance.

Sustainability and Eco-Friendly Practices

Sustainability and Eco-Friendly Practices focus on reducing the environmental impact of automotive operations. Key aspects include:

Example: BMW's i3 uses recycled materials and renewable energy in its production process, highlighting the company's commitment to sustainability.