CompTIA A+
1 Mobile Devices
1-1 Explain the basic components and functionality of mobile devices
1-2 Identify common mobile device connectivity issues
1-3 Troubleshoot mobile device hardware and network issues
1-4 Perform basic mobile device synchronization
1-5 Configure and secure mobile devices
1-6 Explain mobile device application management
1-7 Identify common mobile device security threats
1-8 Implement mobile device security best practices
2 Networking
2-1 Explain basic networking concepts
2-2 Identify common networking hardware
2-3 Troubleshoot common networking issues
2-4 Configure and secure wired and wireless networks
2-5 Implement network addressing and name resolution
2-6 Explain network protocols and services
2-7 Identify common network security threats
2-8 Implement network security best practices
3 Hardware
3-1 Explain the basic components of a computer system
3-2 Identify common hardware components and their functions
3-3 Troubleshoot hardware issues
3-4 Install and configure hardware components
3-5 Perform basic hardware maintenance
3-6 Explain power supply and cooling systems
3-7 Identify common hardware security threats
3-8 Implement hardware security best practices
4 Virtualization and Cloud Computing
4-1 Explain virtualization and cloud computing concepts
4-2 Identify common virtualization and cloud computing technologies
4-3 Troubleshoot virtualization and cloud computing issues
4-4 Configure and secure virtualization and cloud computing environments
4-5 Implement virtualization and cloud computing best practices
5 Hardware and Network Troubleshooting
5-1 Explain the troubleshooting process
5-2 Identify common hardware and network troubleshooting tools
5-3 Troubleshoot hardware and network issues
5-4 Implement hardware and network troubleshooting best practices
6 Operating Systems
6-1 Explain the basic components of an operating system
6-2 Identify common operating system components and their functions
6-3 Troubleshoot operating system issues
6-4 Install and configure operating systems
6-5 Perform basic operating system maintenance
6-6 Explain operating system security concepts
6-7 Implement operating system security best practices
7 Security
7-1 Explain basic security concepts
7-2 Identify common security threats and vulnerabilities
7-3 Troubleshoot security issues
7-4 Configure and secure systems and networks
7-5 Implement security best practices
7-6 Explain data destruction and disposal methods
8 Software Troubleshooting
8-1 Explain the software troubleshooting process
8-2 Identify common software troubleshooting tools
8-3 Troubleshoot software issues
8-4 Implement software troubleshooting best practices
9 Operational Procedures
9-1 Explain the importance of operational procedures
9-2 Identify common operational procedures
9-3 Implement operational procedures
9-4 Explain the importance of documentation and training
9-5 Implement documentation and training best practices
9-6 Explain the importance of environmental controls
9-7 Implement environmental controls best practices
9-8 Explain the importance of safety procedures
9-9 Implement safety procedures best practices
Mobile Device Application Management

Mobile Device Application Management

Key Concepts

Application Deployment

Application deployment involves the process of installing and configuring applications on mobile devices. This can be done through various methods such as direct installation from an app store, over-the-air (OTA) deployment, or using mobile device management (MDM) solutions. Deployment ensures that the necessary applications are available on the devices for users to perform their tasks efficiently.

Application Security

Application security focuses on protecting mobile applications from threats and vulnerabilities. This includes implementing measures such as encryption, secure coding practices, and regular security audits. Ensuring application security is crucial to prevent data breaches and maintain user trust.

Application Updates

Application updates are essential for fixing bugs, improving performance, and adding new features. Regular updates ensure that applications remain secure and functional. Automatic update settings can be configured to streamline the update process, ensuring that users always have the latest version of the application.

Application Removal

Application removal involves the process of uninstalling applications from mobile devices. This can be necessary for various reasons, such as freeing up storage space, removing outdated or unused applications, or addressing security concerns. Proper removal procedures ensure that all associated data and configurations are also deleted.

Application Usage Monitoring

Application usage monitoring involves tracking how applications are being used on mobile devices. This includes monitoring data such as the frequency of use, resource consumption, and user interactions. Monitoring helps in identifying potential issues, optimizing performance, and ensuring compliance with organizational policies.

Examples and Analogies

Consider a mobile device as a toolbox:

By understanding these key concepts and examples, you can effectively manage mobile device applications, ensuring they are secure, up-to-date, and optimized for performance.