CompTIA A+
1 Mobile Devices
1-1 Explain the basic components and functionality of mobile devices
1-2 Identify common mobile device connectivity issues
1-3 Troubleshoot mobile device hardware and network issues
1-4 Perform basic mobile device synchronization
1-5 Configure and secure mobile devices
1-6 Explain mobile device application management
1-7 Identify common mobile device security threats
1-8 Implement mobile device security best practices
2 Networking
2-1 Explain basic networking concepts
2-2 Identify common networking hardware
2-3 Troubleshoot common networking issues
2-4 Configure and secure wired and wireless networks
2-5 Implement network addressing and name resolution
2-6 Explain network protocols and services
2-7 Identify common network security threats
2-8 Implement network security best practices
3 Hardware
3-1 Explain the basic components of a computer system
3-2 Identify common hardware components and their functions
3-3 Troubleshoot hardware issues
3-4 Install and configure hardware components
3-5 Perform basic hardware maintenance
3-6 Explain power supply and cooling systems
3-7 Identify common hardware security threats
3-8 Implement hardware security best practices
4 Virtualization and Cloud Computing
4-1 Explain virtualization and cloud computing concepts
4-2 Identify common virtualization and cloud computing technologies
4-3 Troubleshoot virtualization and cloud computing issues
4-4 Configure and secure virtualization and cloud computing environments
4-5 Implement virtualization and cloud computing best practices
5 Hardware and Network Troubleshooting
5-1 Explain the troubleshooting process
5-2 Identify common hardware and network troubleshooting tools
5-3 Troubleshoot hardware and network issues
5-4 Implement hardware and network troubleshooting best practices
6 Operating Systems
6-1 Explain the basic components of an operating system
6-2 Identify common operating system components and their functions
6-3 Troubleshoot operating system issues
6-4 Install and configure operating systems
6-5 Perform basic operating system maintenance
6-6 Explain operating system security concepts
6-7 Implement operating system security best practices
7 Security
7-1 Explain basic security concepts
7-2 Identify common security threats and vulnerabilities
7-3 Troubleshoot security issues
7-4 Configure and secure systems and networks
7-5 Implement security best practices
7-6 Explain data destruction and disposal methods
8 Software Troubleshooting
8-1 Explain the software troubleshooting process
8-2 Identify common software troubleshooting tools
8-3 Troubleshoot software issues
8-4 Implement software troubleshooting best practices
9 Operational Procedures
9-1 Explain the importance of operational procedures
9-2 Identify common operational procedures
9-3 Implement operational procedures
9-4 Explain the importance of documentation and training
9-5 Implement documentation and training best practices
9-6 Explain the importance of environmental controls
9-7 Implement environmental controls best practices
9-8 Explain the importance of safety procedures
9-9 Implement safety procedures best practices
9.7 Implement Environmental Controls Best Practices

9.7 Implement Environmental Controls Best Practices

Key Concepts

Temperature Control

Temperature control involves maintaining an optimal range of temperatures within the data center to prevent overheating and ensure the longevity of IT equipment. This includes using HVAC systems, temperature sensors, and regular monitoring to keep temperatures within the recommended range.

Example: Think of temperature control as maintaining a comfortable room temperature. Just as you adjust the thermostat to keep your home comfortable, you adjust HVAC systems to keep the data center within the optimal temperature range.

Humidity Control

Humidity control involves maintaining the right level of moisture in the air to prevent corrosion, static electricity, and other issues that can damage IT equipment. This includes using humidifiers, dehumidifiers, and humidity sensors to keep humidity levels within the recommended range.

Example: Humidity control is like managing the moisture in a greenhouse. Just as you control humidity to ensure plants grow well, you control humidity to ensure IT equipment operates optimally.

Airflow Management

Airflow management involves ensuring that air circulates properly within the data center to prevent hotspots and maintain consistent temperatures. This includes using raised floors, cold aisles, hot aisles, and air ducts to direct airflow efficiently.

Example: Airflow management is like designing a ventilation system in a building. Just as you design ventilation to ensure fresh air reaches all parts of the building, you design airflow to ensure cool air reaches all parts of the data center.

Fire Suppression

Fire suppression involves implementing systems to detect and extinguish fires quickly to prevent damage to IT equipment and data. This includes using fire alarms, fire extinguishers, and automatic fire suppression systems like FM-200 or waterless systems.

Example: Fire suppression is like having a smoke detector and fire extinguisher in your home. Just as you have these to protect your home from fire, you have fire suppression systems to protect the data center.

Electrical Supply

Electrical supply involves ensuring a stable and reliable power supply to the data center to prevent outages and damage to IT equipment. This includes using UPS systems, surge protectors, and backup generators to maintain power continuity.

Example: Electrical supply is like having a backup generator for your home. Just as a backup generator ensures you have power during a blackout, UPS systems and backup generators ensure the data center has continuous power.

Physical Security

Physical security involves protecting the data center from unauthorized access and physical threats. This includes using access controls, surveillance cameras, biometric systems, and security personnel to ensure only authorized personnel can enter.

Example: Physical security is like having a secure vault in a bank. Just as a vault protects valuable items, physical security measures protect the data center and its equipment.

Vibration Control

Vibration control involves minimizing vibrations that can cause damage to IT equipment and affect performance. This includes using anti-vibration mounts, shock absorbers, and isolating the data center from external vibrations.

Example: Vibration control is like using shock absorbers in a car. Just as shock absorbers reduce the impact of bumps on a car, anti-vibration mounts reduce the impact of vibrations on IT equipment.

Lighting

Lighting involves providing adequate and appropriate lighting in the data center to ensure safety and visibility. This includes using LED lights, motion sensors, and ensuring that lighting does not generate excessive heat.

Example: Lighting is like having good lighting in a workshop. Just as good lighting ensures you can see what you're doing, adequate lighting ensures technicians can work safely and efficiently in the data center.

Disaster Preparedness

Disaster preparedness involves planning and implementing measures to protect the data center from natural and man-made disasters. This includes creating disaster recovery plans, conducting drills, and ensuring that critical systems are protected.

Example: Disaster preparedness is like having a fire escape plan. Just as a fire escape plan ensures safety in case of a fire, disaster preparedness plans ensure the data center can recover quickly from a disaster.