Cisco Certified Technician (CCT) - Data Center
1 Data Center Technologies
1-1 Data Center Fundamentals
1-1 1 Data Center Infrastructure
1-1 2 Data Center Design Principles
1-1 3 Data Center Power and Cooling
1-1 4 Data Center Physical Security
1-2 Data Center Networking
1-2 1 Network Design and Architecture
1-2 2 Network Devices and Protocols
1-2 3 Virtual Networking
1-2 4 Network Security
1-3 Data Center Storage
1-3 1 Storage Technologies
1-3 2 Storage Area Networks (SAN)
1-3 3 Network Attached Storage (NAS)
1-3 4 Storage Virtualization
1-4 Data Center Compute
1-4 1 Server Technologies
1-4 2 Virtualization Technologies
1-4 3 High-Performance Computing (HPC)
1-4 4 Cloud Computing
2 Data Center Operations
2-1 Data Center Maintenance
2-1 1 Preventive Maintenance
2-1 2 Troubleshooting Techniques
2-1 3 Equipment Replacement and Upgrades
2-1 4 Documentation and Reporting
2-2 Data Center Monitoring
2-2 1 Monitoring Tools and Systems
2-2 2 Performance Metrics
2-2 3 Alerting and Notifications
2-2 4 Capacity Planning
2-3 Data Center Security
2-3 1 Physical Security Measures
2-3 2 Network Security Measures
2-3 3 Data Protection and Encryption
2-3 4 Incident Response and Management
2-4 Data Center Compliance
2-4 1 Regulatory Requirements
2-4 2 Industry Standards
2-4 3 Audit and Compliance Checks
2-4 4 Risk Management
3 Troubleshooting and Support
3-1 Troubleshooting Methodologies
3-1 1 Problem Identification
3-1 2 Root Cause Analysis
3-1 3 Resolution Strategies
3-1 4 Post-Incident Review
3-2 Support Tools and Techniques
3-2 1 Diagnostic Tools
3-2 2 Remote Support Techniques
3-2 3 Collaboration Tools
3-2 4 Knowledge Management
3-3 Customer Interaction
3-3 1 Communication Skills
3-3 2 Customer Service Techniques
3-3 3 Escalation Procedures
3-3 4 Feedback and Improvement
3-4 Continuous Learning and Improvement
3-4 1 Training and Development
3-4 2 Industry Trends and Updates
3-4 3 Certification Maintenance
3-4 4 Professional Development
Data Center Fundamentals

Data Center Fundamentals

1. What is a Data Center?

A data center is a facility used to house computer systems and associated components, such as telecommunications and storage systems. It typically includes redundant or backup power supplies, redundant data communications connections, environmental controls (e.g., air conditioning, fire suppression), and security devices. Data centers are the backbone of modern IT infrastructure, supporting everything from cloud services to enterprise applications.

2. Key Components of a Data Center

A data center consists of several critical components:

3. Data Center Layouts

Data centers are often organized into different zones:

4. Data Center Infrastructure Management (DCIM)

DCIM is a category of software tools for planning, managing, and monitoring data center assets and infrastructure. It helps in optimizing the use of power, cooling, and physical space in the data center. DCIM tools provide insights into real-time data center operations, enabling better decision-making and resource allocation.

5. Data Center Tier Classification

Data centers are classified into different tiers based on their level of redundancy and availability:

6. Data Center Cooling Techniques

Effective cooling is crucial in a data center to prevent overheating. Common techniques include:

7. Data Center Security

Data center security involves both physical and digital measures:

8. Data Center Trends

Several trends are shaping the future of data centers: