Cisco Certified Technician (CCT) - Data Center
1 Data Center Technologies
1-1 Data Center Fundamentals
1-1 1 Data Center Infrastructure
1-1 2 Data Center Design Principles
1-1 3 Data Center Power and Cooling
1-1 4 Data Center Physical Security
1-2 Data Center Networking
1-2 1 Network Design and Architecture
1-2 2 Network Devices and Protocols
1-2 3 Virtual Networking
1-2 4 Network Security
1-3 Data Center Storage
1-3 1 Storage Technologies
1-3 2 Storage Area Networks (SAN)
1-3 3 Network Attached Storage (NAS)
1-3 4 Storage Virtualization
1-4 Data Center Compute
1-4 1 Server Technologies
1-4 2 Virtualization Technologies
1-4 3 High-Performance Computing (HPC)
1-4 4 Cloud Computing
2 Data Center Operations
2-1 Data Center Maintenance
2-1 1 Preventive Maintenance
2-1 2 Troubleshooting Techniques
2-1 3 Equipment Replacement and Upgrades
2-1 4 Documentation and Reporting
2-2 Data Center Monitoring
2-2 1 Monitoring Tools and Systems
2-2 2 Performance Metrics
2-2 3 Alerting and Notifications
2-2 4 Capacity Planning
2-3 Data Center Security
2-3 1 Physical Security Measures
2-3 2 Network Security Measures
2-3 3 Data Protection and Encryption
2-3 4 Incident Response and Management
2-4 Data Center Compliance
2-4 1 Regulatory Requirements
2-4 2 Industry Standards
2-4 3 Audit and Compliance Checks
2-4 4 Risk Management
3 Troubleshooting and Support
3-1 Troubleshooting Methodologies
3-1 1 Problem Identification
3-1 2 Root Cause Analysis
3-1 3 Resolution Strategies
3-1 4 Post-Incident Review
3-2 Support Tools and Techniques
3-2 1 Diagnostic Tools
3-2 2 Remote Support Techniques
3-2 3 Collaboration Tools
3-2 4 Knowledge Management
3-3 Customer Interaction
3-3 1 Communication Skills
3-3 2 Customer Service Techniques
3-3 3 Escalation Procedures
3-3 4 Feedback and Improvement
3-4 Continuous Learning and Improvement
3-4 1 Training and Development
3-4 2 Industry Trends and Updates
3-4 3 Certification Maintenance
3-4 4 Professional Development
2-2-4 Capacity Planning Explained

2-2-4 Capacity Planning Explained

Key Concepts

Resource Utilization

Resource utilization refers to the efficient use of data center resources such as CPU, memory, storage, and network bandwidth. Monitoring resource utilization helps in identifying bottlenecks and ensuring that resources are not underutilized or overburdened. Optimal resource utilization ensures that the data center operates efficiently and cost-effectively.

Think of resource utilization as managing the seating capacity of a restaurant. You want to ensure that every table is occupied without overcrowding, maximizing revenue while providing a comfortable experience for customers.

Scalability

Scalability is the ability of a data center to handle increased load by adding more resources. This could involve adding more servers, increasing storage capacity, or expanding network infrastructure. Scalability ensures that the data center can grow with demand without compromising performance.

Consider scalability as the ability to expand a house by adding more rooms or floors as the family grows. The house can accommodate more people without needing to move to a new location.

Performance Metrics

Performance metrics are quantitative measures used to evaluate the performance of data center resources. Common metrics include response time, throughput, and error rates. Monitoring these metrics helps in identifying performance issues and making data-driven decisions for capacity planning.

Think of performance metrics as the speedometer and fuel gauge in a car. They provide real-time information about the car's performance, helping the driver make informed decisions about speed and fuel consumption.

Forecasting

Forecasting involves predicting future resource needs based on historical data and trends. This includes analyzing past usage patterns, growth rates, and potential future demands. Accurate forecasting helps in planning resource allocation and avoiding capacity shortages or overprovisioning.

Consider forecasting as predicting the weather based on past patterns and current conditions. By understanding historical trends, you can make informed decisions about what to expect and how to prepare.

Load Testing

Load testing is the process of simulating high traffic or workload to evaluate how a data center handles stress. This helps in identifying performance bottlenecks and ensuring that the infrastructure can handle peak loads. Load testing is crucial for validating capacity planning and ensuring system reliability.

Think of load testing as stress-testing a bridge by driving heavy trucks across it. This helps in identifying any weaknesses and ensures that the bridge can safely handle the expected traffic.