Cisco Certified Technician (CCT) - Data Center
1 Data Center Technologies
1-1 Data Center Fundamentals
1-1 1 Data Center Infrastructure
1-1 2 Data Center Design Principles
1-1 3 Data Center Power and Cooling
1-1 4 Data Center Physical Security
1-2 Data Center Networking
1-2 1 Network Design and Architecture
1-2 2 Network Devices and Protocols
1-2 3 Virtual Networking
1-2 4 Network Security
1-3 Data Center Storage
1-3 1 Storage Technologies
1-3 2 Storage Area Networks (SAN)
1-3 3 Network Attached Storage (NAS)
1-3 4 Storage Virtualization
1-4 Data Center Compute
1-4 1 Server Technologies
1-4 2 Virtualization Technologies
1-4 3 High-Performance Computing (HPC)
1-4 4 Cloud Computing
2 Data Center Operations
2-1 Data Center Maintenance
2-1 1 Preventive Maintenance
2-1 2 Troubleshooting Techniques
2-1 3 Equipment Replacement and Upgrades
2-1 4 Documentation and Reporting
2-2 Data Center Monitoring
2-2 1 Monitoring Tools and Systems
2-2 2 Performance Metrics
2-2 3 Alerting and Notifications
2-2 4 Capacity Planning
2-3 Data Center Security
2-3 1 Physical Security Measures
2-3 2 Network Security Measures
2-3 3 Data Protection and Encryption
2-3 4 Incident Response and Management
2-4 Data Center Compliance
2-4 1 Regulatory Requirements
2-4 2 Industry Standards
2-4 3 Audit and Compliance Checks
2-4 4 Risk Management
3 Troubleshooting and Support
3-1 Troubleshooting Methodologies
3-1 1 Problem Identification
3-1 2 Root Cause Analysis
3-1 3 Resolution Strategies
3-1 4 Post-Incident Review
3-2 Support Tools and Techniques
3-2 1 Diagnostic Tools
3-2 2 Remote Support Techniques
3-2 3 Collaboration Tools
3-2 4 Knowledge Management
3-3 Customer Interaction
3-3 1 Communication Skills
3-3 2 Customer Service Techniques
3-3 3 Escalation Procedures
3-3 4 Feedback and Improvement
3-4 Continuous Learning and Improvement
3-4 1 Training and Development
3-4 2 Industry Trends and Updates
3-4 3 Certification Maintenance
3-4 4 Professional Development
2-3-1 Physical Security Measures Explained

2-3-1 Physical Security Measures Explained

Key Concepts

Access Control

Access control involves managing and restricting entry to data center facilities to authorized personnel only. This includes using biometric scanners, keycards, and multi-factor authentication to ensure that only those with the proper credentials can enter. Access control systems also log entry and exit times, providing a record of who has been in the facility.

Think of access control as a high-security vault that requires a combination of a key, a PIN, and a fingerprint to open. This ensures that only authorized individuals can access the valuable contents inside.

Surveillance Systems

Surveillance systems consist of cameras and monitoring equipment that continuously observe the data center premises. These systems provide real-time video feeds and record footage for later review. Surveillance helps in deterring unauthorized access, identifying intruders, and providing evidence in case of security incidents.

Consider surveillance systems as a network of security cameras in a bank. They monitor every corner of the building, ensuring that any suspicious activity is immediately noticed and recorded.

Environmental Controls

Environmental controls focus on maintaining optimal conditions within the data center to protect equipment from damage. This includes temperature and humidity control, fire suppression systems, and uninterruptible power supplies (UPS). Proper environmental controls ensure that the data center operates efficiently and safely.

Think of environmental controls as the climate control system in a museum. It maintains the perfect temperature and humidity to preserve valuable artifacts, ensuring they remain in good condition for years to come.

Physical Barriers

Physical barriers are structures designed to prevent unauthorized access to critical areas of the data center. These include reinforced walls, secure doors, and fencing. Physical barriers act as the first line of defense, making it difficult for intruders to gain entry.

Consider physical barriers as the walls and gates of a fortress. They provide a strong, visible deterrent to potential attackers, protecting the inhabitants and their valuable possessions inside.

Emergency Preparedness

Emergency preparedness involves planning and training for potential security incidents, such as natural disasters, power outages, or physical attacks. This includes having emergency response plans, evacuation procedures, and backup systems in place. Being prepared ensures that the data center can quickly recover from emergencies and minimize downtime.

Think of emergency preparedness as having a fire drill in a school. Regular practice ensures that everyone knows what to do in case of a real fire, allowing for a swift and orderly evacuation.