Cisco Certified Technician (CCT) - Data Center
1 Data Center Technologies
1-1 Data Center Fundamentals
1-1 1 Data Center Infrastructure
1-1 2 Data Center Design Principles
1-1 3 Data Center Power and Cooling
1-1 4 Data Center Physical Security
1-2 Data Center Networking
1-2 1 Network Design and Architecture
1-2 2 Network Devices and Protocols
1-2 3 Virtual Networking
1-2 4 Network Security
1-3 Data Center Storage
1-3 1 Storage Technologies
1-3 2 Storage Area Networks (SAN)
1-3 3 Network Attached Storage (NAS)
1-3 4 Storage Virtualization
1-4 Data Center Compute
1-4 1 Server Technologies
1-4 2 Virtualization Technologies
1-4 3 High-Performance Computing (HPC)
1-4 4 Cloud Computing
2 Data Center Operations
2-1 Data Center Maintenance
2-1 1 Preventive Maintenance
2-1 2 Troubleshooting Techniques
2-1 3 Equipment Replacement and Upgrades
2-1 4 Documentation and Reporting
2-2 Data Center Monitoring
2-2 1 Monitoring Tools and Systems
2-2 2 Performance Metrics
2-2 3 Alerting and Notifications
2-2 4 Capacity Planning
2-3 Data Center Security
2-3 1 Physical Security Measures
2-3 2 Network Security Measures
2-3 3 Data Protection and Encryption
2-3 4 Incident Response and Management
2-4 Data Center Compliance
2-4 1 Regulatory Requirements
2-4 2 Industry Standards
2-4 3 Audit and Compliance Checks
2-4 4 Risk Management
3 Troubleshooting and Support
3-1 Troubleshooting Methodologies
3-1 1 Problem Identification
3-1 2 Root Cause Analysis
3-1 3 Resolution Strategies
3-1 4 Post-Incident Review
3-2 Support Tools and Techniques
3-2 1 Diagnostic Tools
3-2 2 Remote Support Techniques
3-2 3 Collaboration Tools
3-2 4 Knowledge Management
3-3 Customer Interaction
3-3 1 Communication Skills
3-3 2 Customer Service Techniques
3-3 3 Escalation Procedures
3-3 4 Feedback and Improvement
3-4 Continuous Learning and Improvement
3-4 1 Training and Development
3-4 2 Industry Trends and Updates
3-4 3 Certification Maintenance
3-4 4 Professional Development
3-4-3 Certification Maintenance Explained

3-4-3 Certification Maintenance Explained

Key Concepts

Recertification Requirements

Recertification Requirements refer to the specific criteria that must be met to maintain an active Cisco Certified Technician (CCT) - Data Center certification. These requirements ensure that certified individuals stay current with the latest technologies and best practices in the data center field. Typically, recertification involves earning a certain number of Continuing Education Units (CEUs) within a specified period.

Think of recertification requirements as the rules for renewing a driver's license. Just as you need to pass a test and meet certain criteria to renew your license, you need to meet specific requirements to maintain your certification.

Continuing Education Units (CEUs)

Continuing Education Units (CEUs) are credits earned through various educational activities, such as attending training sessions, completing online courses, or participating in industry conferences. CEUs are used to track and verify the ongoing education and professional development of certified individuals. Earning CEUs helps in demonstrating a commitment to continuous learning and staying updated with industry advancements.

Consider CEUs as the credits you earn in college. Just as you accumulate credits to complete a degree, you earn CEUs to maintain your certification and stay informed about the latest developments in the field.

Exam Updates

Exam Updates refer to the periodic revisions and enhancements made to the certification exams to reflect the latest technologies, tools, and methodologies in the data center industry. These updates ensure that the certification remains relevant and that certified individuals possess the most current knowledge and skills. Exam updates may include new questions, revised content, and updated testing formats.

Think of exam updates as the periodic changes in a software application. Just as software updates add new features and fix bugs, exam updates ensure that the certification remains up-to-date with the latest industry standards.

Skill Maintenance

Skill Maintenance involves regularly practicing and updating the technical skills required for the CCT - Data Center certification. This includes hands-on experience with data center equipment, staying informed about new technologies, and continuously honing problem-solving abilities. Skill maintenance ensures that certified individuals can effectively apply their knowledge in real-world scenarios.

Consider skill maintenance as regular practice for a musician. Just as a musician practices to maintain their skills, a certified technician practices to keep their technical skills sharp and up-to-date.

Renewal Process

The Renewal Process is the procedure for renewing an expiring CCT - Data Center certification. This process typically involves submitting proof of CEU attainment, paying a renewal fee, and possibly taking a recertification exam. The renewal process ensures that certified individuals continue to meet the standards and requirements set by Cisco.

Think of the renewal process as the steps you take to renew a subscription. Just as you need to pay and confirm your details to renew a subscription, you need to follow specific steps to renew your certification and maintain your status as a certified technician.