Cisco Certified Technician (CCT) - Data Center
1 Data Center Technologies
1-1 Data Center Fundamentals
1-1 1 Data Center Infrastructure
1-1 2 Data Center Design Principles
1-1 3 Data Center Power and Cooling
1-1 4 Data Center Physical Security
1-2 Data Center Networking
1-2 1 Network Design and Architecture
1-2 2 Network Devices and Protocols
1-2 3 Virtual Networking
1-2 4 Network Security
1-3 Data Center Storage
1-3 1 Storage Technologies
1-3 2 Storage Area Networks (SAN)
1-3 3 Network Attached Storage (NAS)
1-3 4 Storage Virtualization
1-4 Data Center Compute
1-4 1 Server Technologies
1-4 2 Virtualization Technologies
1-4 3 High-Performance Computing (HPC)
1-4 4 Cloud Computing
2 Data Center Operations
2-1 Data Center Maintenance
2-1 1 Preventive Maintenance
2-1 2 Troubleshooting Techniques
2-1 3 Equipment Replacement and Upgrades
2-1 4 Documentation and Reporting
2-2 Data Center Monitoring
2-2 1 Monitoring Tools and Systems
2-2 2 Performance Metrics
2-2 3 Alerting and Notifications
2-2 4 Capacity Planning
2-3 Data Center Security
2-3 1 Physical Security Measures
2-3 2 Network Security Measures
2-3 3 Data Protection and Encryption
2-3 4 Incident Response and Management
2-4 Data Center Compliance
2-4 1 Regulatory Requirements
2-4 2 Industry Standards
2-4 3 Audit and Compliance Checks
2-4 4 Risk Management
3 Troubleshooting and Support
3-1 Troubleshooting Methodologies
3-1 1 Problem Identification
3-1 2 Root Cause Analysis
3-1 3 Resolution Strategies
3-1 4 Post-Incident Review
3-2 Support Tools and Techniques
3-2 1 Diagnostic Tools
3-2 2 Remote Support Techniques
3-2 3 Collaboration Tools
3-2 4 Knowledge Management
3-3 Customer Interaction
3-3 1 Communication Skills
3-3 2 Customer Service Techniques
3-3 3 Escalation Procedures
3-3 4 Feedback and Improvement
3-4 Continuous Learning and Improvement
3-4 1 Training and Development
3-4 2 Industry Trends and Updates
3-4 3 Certification Maintenance
3-4 4 Professional Development
2-3 Data Center Security Explained

2-3 Data Center Security Explained

Key Concepts

Physical Security

Physical Security involves protecting the data center's physical infrastructure from unauthorized access, theft, and damage. This includes measures such as biometric access controls, surveillance cameras, and secure fencing. Physical security ensures that only authorized personnel can enter the data center premises.

Think of physical security as the locks, alarms, and security guards in a bank vault that protect valuable assets from theft and unauthorized access.

Network Security

Network Security focuses on protecting the data center's network from cyber threats such as hacking, malware, and denial-of-service attacks. This involves using firewalls, intrusion detection systems, and secure VPNs to safeguard data in transit. Network security ensures that data remains confidential, intact, and available.

Consider network security as the antivirus software and firewalls on your computer that protect it from malicious software and hackers trying to access your personal information.

Data Encryption

Data Encryption is the process of converting data into a coded format to prevent unauthorized access. Encryption ensures that even if data is intercepted, it cannot be read without the decryption key. This is crucial for protecting sensitive information both at rest and in transit.

Think of data encryption as sending a secret message written in a code that only the recipient has the key to decode. This ensures that the message remains confidential and secure.

Access Control

Access Control involves managing and restricting access to data center resources based on user roles and permissions. This includes implementing multi-factor authentication, role-based access control (RBAC), and monitoring user activities. Access control ensures that only authorized users can perform specific actions within the data center.

Consider access control as a gated community where each resident has a unique key to enter and access their home, but they cannot enter other residents' homes without permission.

Disaster Recovery and Backup

Disaster Recovery and Backup involve creating and maintaining copies of data and systems to ensure business continuity in the event of a disaster. This includes regular backups, off-site storage, and disaster recovery plans. Effective disaster recovery ensures that data can be quickly restored and operations can resume with minimal downtime.

Think of disaster recovery and backup as having a fireproof safe in your home where you store important documents. In case of a fire, you can retrieve these documents and continue with your life with minimal disruption.