Cisco Sales Expert (CSE) - Security
1 Introduction to Cisco Security Solutions
1-1 Overview of Cisco Security Portfolio
1-2 Understanding the Security Market Landscape
1-3 Cisco Security Solutions Value Proposition
2 Cisco Secure Network Solutions
2-1 Cisco Secure Firewall
2-1 1 Firewall Technologies and Deployment Models
2-1 2 Advanced Threat Protection Features
2-1 3 Integration with Cisco SecureX
2-2 Cisco Secure Network Access
2-2 1 Cisco Identity Services Engine (ISE)
2-2 2 Cisco AnyConnect Secure Mobility Client
2-2 3 Cisco DNA Center for Network Management
2-3 Cisco Secure Internet Gateway (SIG)
2-3 1 Cloud-Delivered Security Services
2-3 2 Integration with Cisco Umbrella
2-3 3 Secure Internet Access for Remote Users
3 Cisco Secure Endpoint Solutions
3-1 Cisco Secure Endpoint (AMP for Endpoints)
3-1 1 Endpoint Detection and Response (EDR)
3-1 2 Advanced Malware Protection (AMP)
3-1 3 Integration with Cisco Threat Response
3-2 Cisco Secure Endpoint Management
3-2 1 Managing Endpoints with Cisco Secure Endpoint
3-2 2 Policy Management and Enforcement
3-2 3 Reporting and Analytics
4 Cisco Secure Cloud and SaaS Solutions
4-1 Cisco Secure Cloud Security Solutions
4-1 1 Cisco Cloud Security Architecture
4-1 2 Cisco Secure Cloud Analytics (Stealthwatch Cloud)
4-1 3 Cisco Secure Cloud Email (Cisco Email Security)
4-2 Cisco Secure SaaS Solutions
4-2 1 Cisco Secure SaaS Applications
4-2 2 Cisco Secure SaaS Integration with Cisco SecureX
4-2 3 Managing SaaS Security with Cisco Secure SaaS
5 Cisco Secure Collaboration Solutions
5-1 Cisco Secure Collaboration Architecture
5-1 1 Cisco Webex Security Features
5-1 2 Cisco Secure Collaboration with Cisco Defense Orchestrator
5-1 3 Secure Collaboration in Hybrid Work Environments
5-2 Cisco Secure Voice and Video Solutions
5-2 1 Cisco Secure Voice Solutions
5-2 2 Cisco Secure Video Conferencing
5-2 3 Integration with Cisco SecureX
6 Cisco Secure Identity and Access Management
6-1 Cisco Secure Identity Solutions
6-1 1 Cisco Identity Services Engine (ISE)
6-1 2 Cisco Duo Security
6-1 3 Cisco Secure Access Solutions
6-2 Cisco Secure Access Management
6-2 1 Access Policy Management
6-2 2 Multi-Factor Authentication (MFA)
6-2 3 Identity and Access Management in Hybrid Environments
7 Cisco Secure Threat Defense and Response
7-1 Cisco Secure Threat Defense Solutions
7-1 1 Cisco Secure Threat Defense Architecture
7-1 2 Cisco Secure Threat Intelligence
7-1 3 Cisco Secure Threat Defense with Cisco SecureX
7-2 Cisco Secure Threat Response
7-2 1 Incident Response and Management
7-2 2 Threat Hunting and Investigation
7-2 3 Integration with Cisco SecureX
8 Cisco SecureX Platform
8-1 Overview of Cisco SecureX
8-1 1 SecureX Architecture and Components
8-1 2 SecureX Orchestration and Automation
8-1 3 SecureX Integration with Cisco Security Solutions
8-2 Using Cisco SecureX
8-2 1 SecureX Dashboard and Reporting
8-2 2 SecureX Workflow Creation and Management
8-2 3 SecureX Threat Response and Investigation
9 Sales and Business Development for Cisco Security Solutions
9-1 Sales Strategies for Cisco Security Solutions
9-1 1 Positioning Cisco Security Solutions
9-1 2 Addressing Customer Security Challenges
9-1 3 Building Security Solution Proposals
9-2 Business Development for Cisco Security
9-2 1 Partnering with Cisco Security Ecosystem
9-2 2 Developing Security Solution Roadmaps
9-2 3 Driving Security Sales Growth
10 Certification Exam Preparation
10-1 Understanding the Exam Structure
10-1 1 Exam Domains and Objectives
10-1 2 Sample Exam Questions and Practice
10-1 3 Preparing for the Exam
Cisco Secure Voice Solutions Explained

Cisco Secure Voice Solutions Explained

Key Concepts

Voice Encryption

Voice Encryption is the process of securing voice communications by converting the audio data into an encrypted format. Cisco Secure Voice Solutions use advanced encryption algorithms to ensure that voice data is protected from eavesdropping and unauthorized access. This ensures that even if the data is intercepted, it cannot be understood without the decryption key.

For example, during a business call, all audio data is encrypted as it travels over the network, ensuring that sensitive discussions remain confidential.

Secure Call Routing

Secure Call Routing involves directing voice calls through secure pathways to prevent interception and tampering. Cisco Secure Voice Solutions use secure protocols and dedicated pathways to ensure that voice calls are routed through trusted and secure channels. This reduces the risk of calls being intercepted or redirected to unauthorized destinations.

Imagine a secure tunnel for voice calls where only authorized pathways exist. Just as the tunnel ensures safe passage, secure call routing ensures that voice calls travel through protected channels.

User Authentication

User Authentication ensures that only authorized individuals can initiate or receive voice calls. Cisco Secure Voice Solutions employ multi-factor authentication (MFA) and single sign-on (SSO) to verify the identity of users before granting them access to voice services. This reduces the risk of unauthorized users gaining access to sensitive voice communications.

For instance, before making a call, users may be required to enter a one-time password sent to their mobile device, in addition to their usual credentials, to ensure their identity is verified.

Access Control

Access Control mechanisms define who can access specific voice services and what actions they can perform. Cisco Secure Voice Solutions use role-based access control (RBAC) and policy-based controls to enforce security policies and ensure that users only have the necessary permissions to perform their tasks. This ensures that unauthorized users cannot access or manipulate voice services.

Consider a company where only senior managers have access to certain voice services. Access Control ensures that these managers can make and receive calls, while other employees are restricted from doing so.

Threat Detection and Response

Threat Detection and Response capabilities are essential for identifying and mitigating security threats in real-time. Cisco Secure Voice Solutions use advanced analytics, machine learning, and behavioral analysis to monitor voice communications and detect any suspicious behavior. When a threat is detected, automated responses can be triggered to mitigate the risk.

For example, if a user attempts to make a large number of calls to unusual destinations in a short period, the system can detect this unusual behavior and block the action, alerting the security team for further investigation.

Examples and Analogies

Voice Encryption: Think of voice encryption as sending a secret message in a code. Only the person with the key can decode and understand the message, ensuring the content remains private.

Secure Call Routing: Consider secure call routing as a secure tunnel for voice calls. Just as the tunnel ensures safe passage, secure call routing ensures that voice calls travel through protected channels.

User Authentication: Imagine user authentication as a bouncer at a nightclub who checks IDs and ensures only authorized individuals enter. Similarly, user authentication ensures that only verified users can access voice services.

Access Control: Think of access control as a librarian who ensures that only authorized individuals can access certain books. Similarly, access control ensures that users have the appropriate permissions to access voice services.

Threat Detection and Response: Consider threat detection and response as a security guard who continuously monitors a building for suspicious activities. Just as the guard takes action when a threat is detected, the system responds to detected threats in real-time.

By understanding these key concepts, you can appreciate how Cisco Secure Voice Solutions provide comprehensive protection for voice communications, ensuring data security, user authentication, and real-time threat detection and response.