PMP
1 Introduction to Project Management
1.1 Definition of Project Management
1.2 Importance of Project Management
1.3 Project Management Framework
1.4 Project Life Cycle
1.5 Project Management Knowledge Areas
1.6 Project Management Process Groups
2 Project Environment
2.1 Organizational Structures
2.2 Organizational Process Assets
2.3 Enterprise Environmental Factors
2.4 Stakeholder Management
2.5 Project Governance
3 Project Integration Management
3.1 Develop Project Charter
3.2 Develop Project Management Plan
3.3 Direct and Manage Project Work
3.4 Monitor and Control Project Work
3.5 Perform Integrated Change Control
3.6 Close Project or Phase
4 Project Scope Management
4.1 Plan Scope Management
4.2 Collect Requirements
4.3 Define Scope
4.4 Create WBS
4.5 Validate Scope
4.6 Control Scope
5 Project Time Management
5.1 Plan Schedule Management
5.2 Define Activities
5.3 Sequence Activities
5.4 Estimate Activity Durations
5.5 Develop Schedule
5.6 Control Schedule
6 Project Cost Management
6.1 Plan Cost Management
6.2 Estimate Costs
6.3 Determine Budget
6.4 Control Costs
7 Project Quality Management
7.1 Plan Quality Management
7.2 Perform Quality Assurance
7.3 Control Quality
8 Project Resource Management
8.1 Plan Resource Management
8.2 Estimate Activity Resources
8.3 Acquire Resources
8.4 Develop Team
8.5 Manage Team
8.6 Control Resources
9 Project Communications Management
9.1 Plan Communications Management
9.2 Manage Communications
9.3 Monitor Communications
10 Project Risk Management
10.1 Plan Risk Management
10.2 Identify Risks
10.3 Perform Qualitative Risk Analysis
10.4 Perform Quantitative Risk Analysis
10.5 Plan Risk Responses
10.6 Implement Risk Responses
10.7 Monitor Risks
11 Project Procurement Management
11.1 Plan Procurement Management
11.2 Conduct Procurements
11.3 Control Procurements
12 Project Stakeholder Management
12.1 Identify Stakeholders
12.2 Plan Stakeholder Engagement
12.3 Manage Stakeholder Engagement
12.4 Monitor Stakeholder Engagement
13 Professional and Social Responsibility
13.1 Ethical Considerations in Project Management
13.2 Social Responsibility in Project Management
14 Exam Preparation
14.1 Exam Format and Structure
14.2 Study Tips and Strategies
14.3 Practice Questions and Mock Exams
14.4 Time Management During the Exam
14.5 Post-Exam Review and Feedback

12 2 Plan Stakeholder Engagement

12.2 Plan Stakeholder Engagement Explained

12.2 Plan Stakeholder Engagement Explained

Plan Stakeholder Engagement is a critical process in project management that involves developing a strategy to effectively engage stakeholders throughout the project lifecycle. This process ensures that stakeholders' needs and expectations are managed appropriately, leading to better project outcomes. Here, we will delve into three key concepts of Plan Stakeholder Engagement: Stakeholder Analysis, Engagement Strategy, and Communication Plan.

1. Stakeholder Analysis

Stakeholder Analysis involves identifying and assessing the interests, influence, and impact of stakeholders on the project. This analysis helps in understanding who the stakeholders are, what their needs and expectations are, and how they can affect the project. The goal is to prioritize stakeholders based on their level of influence and interest.

Example: For a software development project, stakeholders might include the project sponsor, end-users, development team, and regulatory bodies. By analyzing their interests and influence, the project team can prioritize engagement efforts, such as focusing more on the end-users who will directly use the software.

2. Engagement Strategy

An Engagement Strategy outlines how the project team will interact with stakeholders to ensure their needs and expectations are met. This strategy includes defining the level of engagement for each stakeholder group, based on their analysis. Common engagement levels include high, medium, and low, depending on the stakeholders' influence and interest.

Example: For a construction project, the engagement strategy might involve frequent meetings and updates for high-influence stakeholders like the client and regulatory bodies, while providing periodic updates to low-influence stakeholders like local community members.

3. Communication Plan

A Communication Plan is a detailed document that outlines how information will be shared with stakeholders throughout the project. This plan includes the types of communication, frequency, methods, and responsible parties. It ensures that stakeholders are kept informed and that communication is consistent and effective.

Example: For a marketing campaign, the communication plan might include weekly status reports for the project sponsor, bi-weekly team meetings for the marketing team, and monthly newsletters for external stakeholders. This ensures that all stakeholders receive timely and relevant information.