9 1 Plan Communications Management
9.1 Plan Communications Management Explained
Plan Communications Management is a critical process in project management that involves creating a comprehensive plan to ensure effective and efficient communication among all project stakeholders. This process ensures that all project participants are informed and aligned, which is essential for project success. Here, we will delve into three key concepts of Plan Communications Management: Communications Management Plan, Stakeholder Communications Requirements, and Communication Technology.
1. Communications Management Plan
The Communications Management Plan is a subsidiary plan of the project management plan. It outlines how project communications will be planned, structured, and implemented. This plan includes details on the communication methods, frequency, content, and responsibilities for communication activities. It ensures that all stakeholders receive the information they need, when they need it, and in the format they prefer.
Example: For a software development project, the communications management plan might specify that weekly status reports are to be sent via email, while daily stand-up meetings are conducted in person or via video conference. The plan would also detail who is responsible for creating and distributing these communications.
2. Stakeholder Communications Requirements
Stakeholder Communications Requirements involve identifying and documenting the specific information needs of each stakeholder. This includes understanding the type of information they require, the frequency of updates, and the preferred communication channels. Tailoring communications to meet the needs of each stakeholder ensures that they remain informed and engaged throughout the project lifecycle.
Example: In a construction project, the project manager might identify that the client requires detailed progress reports every two weeks, while the construction team needs daily updates on weather conditions and site safety. By understanding these specific requirements, the project manager can tailor communications to keep all stakeholders informed and satisfied.
3. Communication Technology
Communication Technology refers to the tools and systems used to facilitate project communications. This includes email, video conferencing, project management software, and collaboration platforms. Selecting the right communication technology is crucial for ensuring that information is delivered promptly, accurately, and securely.
Example: For a global marketing campaign, the project team might use a combination of email for formal communications, Slack for real-time updates, and Zoom for virtual meetings. The choice of technology ensures that team members across different time zones can communicate effectively and collaborate seamlessly.